Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Peter Sharpe
Excellent communication and good customer service during my recent car purchase, and went the extra mile to organise a long distance vehicle delivery
Ms Linda Bruce
Very satisfied
I'd endorse Mackinnon Motor Co Ltd because they were helpful, knowledgeable, honest and open.
Mr Stuart McKinven
Very satisfied
Mackinnon Motor Co Ltd were really helpful and I'd recommend them because they were a pleasure to deal with
Chris Rainford
Fantastic service! I went to view a car I found on Autotrader, and it was exactly as described. Ryan provided plenty of useful information about the car, making the whole process smooth and straightforward. I received regular updates throughout the sale. Overall, I'm very happy with my experience and would definitely recommend Mackinnon Motors
Mr Chris Rainford
Very satisfied
Mackinnon Motor Co Ltd were great because the car was exactly as advertised, sale was smooth and the car was prepared to a high standard. Shout-out to Ryan for the great customer service
Ms Catherine Morrison
Very satisfied
Mackinnon Motor Co Ltd staff were good because they met my every need. I felt safe with them and had no anxiety .
Lumen Electrical
We have used Mackinnons for years for all of our vans and cars - great, reliable service from a local business who know their stuff
Anonymous
Very satisfied
I'd definitely recommend Mackinnon Motor Co Ltd to friends and family because it was a small business, no sales pressure and quality product provided.
Dr S
Very satisfied
I'd recommend Mackinnon Motor Co Ltd to anyone because the service was so friendly and efficient without being in any way pushy. Would be very happy to deal with them again, they were so much better to deal with than the other larger dealerships I tried.
Mrs Claire B
Very satisfied
Mackinnon Motor Co Ltd were great because they went out of their way to be helpful in any way they could eg by offering extended warranty, replacing floor mats etc. and having the car ready quickly. Personable and efficient service.
Mr Stuart Main
Very satisfied
I'd recommend Mackinnon Motor Co Ltd to a friend because of the great service and very friendly staff , take a bow ryan
Mrs Jane MacKinnon
Very satisfied
My experience at Mackinnon Motor Co Ltd was positive because there was no pressurised sales pitch. The information and explanations for all my questions were answered fully and clearly. Very positive experience all around.
Mr Callum Cockburn
Very satisfied
Mackinnon Motor Co Ltd were fantastic because they had the very vehicle I was looking for
Mr Rafal Wyborny
Very satisfied
I was pleased with Mackinnon Motor Co Ltd cus give a good offer for good car
Mr Allan Lucchesi
Very satisfied
I'd recommend Mackinnon Motor Co Ltd to a friend because because they had a great choice of cars of the size I was looking for and I was offered a good trade in price for my vehicle. I will be looking to change my other son's car soon and will be keeping an eye on Mckinnon motors website
Mr Martin Rothero
Very satisfied
The experience at Mackinnon Motor Co Ltd was good because everything was explained clearly, they are very helpful and offer good advice. Always trust them to deliver quality service
Mrs E
Very satisfied
I'd definitely recommend Mackinnon Motor Co Ltd to friends and family because I have been going there to both purchase and service/MOT our cars for years and they are always extremely professional and trustworthy. I wouldn't go anywhere else.
Mr Adejola Moses Ibikunle
Very satisfied
I'd definitely recommend Mackinnon Motor Co Ltd to friends and family because I had a nice service experience.
Mrs Elaine Miller
Very satisfied
The experience at Mackinnon Motor Co Ltd was good because very helpfull great service
Mr Fraser Livingstone
Very satisfied
I was pleased with Mackinnon Motor Co Ltd and would recommend them because of the great service and attitude from the staff
Mr Philip Bryceland
Very satisfied
Mackinnon Motor Co Ltd were great because They displayed a lot of patience and good humour throughout, provided test drives in various vehicles and were prompt and considerate in their dealings. I would single out Ryan from their firm who patiently answered all questions and also courteously assisted with all relevant paperwork!
Andrew Stewart
Just picked up a Hyundai i10 for my daughter. Really pleased with the purchase and Ryan was really good to deal with. The car was prepared to a high standard for the pick up and my daughter is delighted with it. Thanks for a great service
Mr Colin McNaughton
Very satisfied
Mackinnon Motor Co Ltd were great because friendly service and honest sales discussion we valued. They also held the car for us with only a minimal deposit and we are more than happy with it. Recommended !
Mr Paul Creed
Very satisfied
Not the biggest place in the world but genuine, honest service from people who take pride in what they do and extremely knowledgeable.
Mr Duncan Massie
Very satisfied
My experience at Mackinnon Motor Co Ltd was cracking because they allowed plenty of time to examine the car and supplied it with an MOT and service.
Bruce Monro
Good service
Izan Hameed
Five Stars
Paulina Solecka
Fantastic service and helpful people, I heartily recommend!
Mr David Jack
Very satisfied
Mackinnon Motor Co Ltd were great because they were down to earth and personable. Ryan was not like your typical salesman but in a good way.
Mrs Jennifer McCuaig
Very satisfied
Mackinnon Motor Co Ltd were great because you can trust their judgement,they always give you the best advice.All the staff are friendly and helpful.
Mr Tom Parkhill
Very satisfied
The experience at Mackinnon Motor Co Ltd was fantastic because the salesman was very friendly and helpful and the car was priced very reasonably
Mrs Marie Stockwell
Very satisfied
I'd endorse Mackinnon Motor Co Ltd because the transaction went super fast and would recommend to anyone
Ms Faith MacKay
Very satisfied
The staff at Mackinnon Motor Co Ltd were good because , they weren't pushy, they allowed us time to discuss the purchase between family members, once we had discussed it, we went back to the salesman, and decided to buy the vehicle.
Michelle Ray
Five Stars
Mrs Maureen Wilson
Very satisfied
My experience at Mackinnon Motor Co Ltd was cracking because I have purchased cars previously from them and they have always given excellent customer support to me and servicing to my vehicles.
Mr Allan Hannah
Very satisfied
I'd definitely recommend Mackinnon Motor Co Ltd because the car itself and the service received was truly excellent. A big shout out to Ryan who was a pleasure to deal with
Mr Donald Campbell
Very satisfied
I had a great experience at Mackinnon Motor Co Ltd because its perfect for what I need. The staff are first class!
Pawel
Five Stars
Lena Szewczyk
I got my first car here last year and soon I need my first MOT. I already done my pre MOT here and I must say that the mechanics are really good! Even though I don't understand much about cars they always explain it to me so I know what needed to be done. Great expertise!
And repairs are not as pricy as I would think they could be.
I will see you guys soon and I would definitely recommend you to a friend :)
Ms Campbell
Very satisfied
The experience at Mackinnon Motor Co Ltd was good because Ryan had prepared the vehicle ready for my arrival to test drive. He was very patient and professional and explained the process clearly and handled all the paperwork efficiently. He is a very polite young man and a pleasure to speak to.
Mr Robert Miller
Very satisfied
The experience at Mackinnon Motor Co Ltd was fantastic because yet again they have provided excellent and personal service throughout
Mr Kevin McGhee
Very satisfied
I'd definitely recommend Mackinnon Motor Co Ltd because they have serviced my own car for years. They are professional, reliable and trustworthy. I have complete faith in them and unlike some mechanics, they won't rip you off. That is the reason I went to them to buy a car and i was not disappointed. First class.
Ms Ashleigh K
Very satisfied
I'd recommend Mackinnon Motor Co Ltd to a friend because they provide high standard of customer service cars come out looking perfectly bran new. No issues happy with my purchase 10/10
Mrs Elspeth M
Very satisfied
The experience at Mackinnon Motor Co Ltd was simply excellent in every way.I have already recommended them to two other people.
Ms Lizette Rogers
Very satisfied
My experience at Mackinnon Motor Co Ltd was memorable because very efficient and friendly staff.
Mr Robin H
Very satisfied
Mackinnon Motor Co Ltd were helpful because when I called with a query on the car's history, they told me they would call me back in 10 minutes. They did and completely allayed my fears but still offered a complete refund of my deposit if I still had concerns. The car was immaculate inside and out and the paperwork was well presented. The sales people were helpful but never pushy.
Mr Rob Bushby
Very satisfied
I'd definitely recommend Mackinnon Motor Co Ltd to friends and family because good service, not pushy
Mrs Susan Robertson
Very satisfied
I'd definitely recommend Mackinnon Motor Co Ltd to friends and family because they listened to us about the car we required, and our budget. Waited a couple of weeks and our ideal car was found for us!
Rachael McDonnell Murray
Cannot thank Mackinnon motors enough for valuing my car. Supportive and friendly service, really appreciate Ryan for going above and beyond. Would highly recommend. Thank you!
Mr Paul Jeffrey
Very satisfied
Great little dealership with friendly, knowledgeable staff. Recommended.
Mrs D
Very satisfied
The experience at Mackinnon Motor Co Ltd was great because they were friendly, helpful, weren't pushy about selling, and didn't patronise me. No hard sell and a great price meant a happy buyer.
Andrew Thomson
Always a good deal
Rhiannon Gysen
Who says buying a used car has to be bad?
Thanks so much Alister, Ryan and team for a great experience, service and support. Love my new wheels!
Mike Hardie
Hardworking, kind and professional.

Bought a great car from here recently. First thing I noticed approaching was how busy and hard working everyone seemed. Multiple cars in their garage each car had a mechanic keenly focused on their job, which made a good impression.

They kindly ran an MOT and service on the car once I put the deposit down and fixed any issues that needed fixing prior to purchase. The car came with enough warranties and 12 month break-down cover to know I'm not getting hung out. Even still, I felt there was a noise from the engine I was curious about and I was invited to bring the car around with the idea they'd inherit any costs if there was a problem. They checked the car over and reassured me everything's tip-top and the noise was natural for these particular types of car.

The impressions I have continually received from this place was that they care greatly about doing a good job and looking after their customers. Would highly recommend their business.
Brendan McCarthy
The best in the business! I bought my car from Donald and also my partner bought hers from there and we have had nothing but good experiences with the cars and when dealing with Mackinnon motors
Thiago Cacicedo
I recently bought a car from Mackinnon Motors and Ryan and the team were great. I appreciated the transparency throughout the process and never felt pressured unlike other car dealerships I visited in Edinburgh. They also went above and beyond to help me fix a flat tire which I am very grateful for. I highly recommend them.
Ally Ward
A brilliant garage with very professional and friendly staff. They go the extra mile.
Malcolm Witherden
Bought a very low mileage car from MacKinnon Motors, without seeing as live 479 miles away. Very helpful owner and Salesman, Ryan. Sent Video of car. Car delivered on transporter, as agreed. New MOT provided on car.
Donal Mac Carthy
Local garage with great service and reasonable prices. Staff are friendly and there's often a doggy biscuit available if you bring a dog!
Joe Lemmer
This is a great garage run by nice people. I bought a fab Audi A3 from them a little while ago. Reasonably priced, fully serviced and mot'd. I'm very happy with it.
Jenny Mathieson
Excellent service every time! A garage you can really trust! Thank you Donald! :)
william t
Great car and pleasant people
I bought a Skoda Octavia Scout from this dealer just over 2 years ago. He said it was a reliable car and it is. Other than an annual service I have not had any repairs on it despite my high usage of the car. They were nice people to deal with and no pressure to buy, which is what I like.
Michael Wild
I didnt have an appointment and they fixed my windshield wipers in less then 1.5 hours. Great service, nice people and good price!
Sebastian Mann
We have just bought a used SUV here and I must say the service was really great. We had like 100 questions which were all answered professionally and patiently. Pricing is also very fair and we are planning to come back whenever we need repair or help - can really recommend this dealer!
James Johnston
Great little garage. Well priced second hand car for me.
Stu Mac
Trustworthy and great service. It's the first time I've used a car dealer that I would happily buy from again!
Adrian Lea
Excellent customer service, it was a pleasure to find the car exactly as described, immaculately presented, and the sale handled smoothly and professionally throughout..
Stuart McMillan
Just bought a cracking Golf from here last Saturday. By far the best car I've owned. I really needed the car the same day that I called about it so they had it prepped and ready to go for me. Put a fresh mot on it, new brakes, tracking, serviced, the lot. Couldn't have asked for more. Would highly recommend.
Colin Hamilton
Five Stars
Michael Wild
I didnt have an appointment and they fixed my windshield wipers in less then 1.5 hours. Great service, nice people and good price!
Stuart M
Friendly and honest guys
Just bought a cracking Golf from here last Saturday. By far the best car I've owned. I really needed the car the same day that I called about it so they had it prepped and ready to go for me. Put a fresh mot on it, new brakes, tracking, serviced, the lot. Couldn't have asked for more. Would highly recommend.
julie capener
Five Stars
Georgi Badakhshan
This is my second happy purchase for another good priced quality car in immaculate condition. A family run business where low prices and friendly service makes it a pleasure to do business. Forget the hard sell. Honesty and quality speak for themselves.
JP -C
Donald McKinnon and his team have been taking care if my old Golf since I bought it and they have been doing it amazingly. They are very honest and always try to find a solution or a recommendation (incredible winter tyres!) so you are not spending crazy amount of money. Sent them my employee with her 19-year old Renault Kangoo and they really did their best to make sure she could still use it in a safely manner. Highly recommend this garage whichever car you have! :)
robin galloway
Have brought a few cars here. No problemo.
KJ B
Five Stars
Tony Duffy
Five Stars
Martin Dunbar
Five Stars
Mrs Rachel Neville
Very satisfied
I was pleased with Mackinnon Motor Co Ltd and would recommend them because friendly service. Very happy to take out for a test drive. Even gave me a lift to bus station to get home after seeing the car. If I lived in town would definitely use for services etc. Lovely people to do business with.
Cassie Black
Fantastic service from the garage. They were completely honest and upfront about costs and found a replacement part extremely quickly. Highly recommend and will be back for MOT & service.
Murdo-John Smith (murdog)
Five Stars
Brendan Mackinnon
Five Stars